Your business data belongs to you. We store it securely, use it only to run the service, and help you meet your own obligations under Ghana’s Data Protection Act.
Our products store sensitive information: sales records, patient records, bank account details and payroll. We take that responsibility seriously and handle all data in line with the Data Protection Act, 2012 (Act 843) and the Cybersecurity Act, 2020 (Act 1038).
When you use SellarPro, Digitrust HMS, Teller360, Osuite HR, Osuite ERP or a custom system we host, you are the data controller for the personal information you store, and Digitrust is the data processor. This means:
Data is hosted in secure, professionally managed data centres run by our cloud hosting partners, with regular backups. Where data is stored or processed outside Ghana, we make sure it is protected to the standard required by Ghanaian law.
If we become aware of a breach affecting your data, we will notify you without undue delay, tell you what happened and what we are doing about it, and support you in notifying the Data Protection Commission and affected individuals where required.
Digitrust HMS and Teller360 handle especially sensitive information. These products include extra controls such as stricter access permissions and detailed audit logs. Healthcare and financial institutions remain responsible for meeting the specific rules of their regulators, and we will support you with the information you need.
When your subscription ends, you can export your data for 30 days. After that, we delete it from live systems, and from backups within 90 days, unless the law requires us to keep it longer.
Our data protection supervisor can be reached at info@digitrust24.com, marked “Data protection”.
Email info@digitrust24.com, call +233 54 558 8456 or +233 54 506 4096, or write to Digitrust Technologies Company Limited, CP Last Stop, opposite Goodness Fuel Station, Kasoa, Central Region, Ghana.